Policy
All clients will be provided with a contract after consultation. Failure to sign contract will result in all discussed deliverables to be withheld. Work does not begin unless a signed contract and non-refundable deposit is provided.
Deliverables
A realistic time frame based on my availability, your scope of work, and agreed deadlines will be outlined in your project contract. Checking in on the project is fine, but if your deadline suddenly changes you must communicate that with me ASAP. Once agreed upon, you will need to sign a new freelance contract based on the new deadline. A second deposit will not be required unless you've added on a substantial amount of work with a shorter time frame. (Can be and will be discussed in a second consultation.)
Samples of work done will be provided upon request. All samples will be watermarked with my logo and/or have the words [DEMO] imprinted on it. Under no circumstances will design files be released before the end of the project unless mutually terminated by client and KDP Design Solutions.
Termination
A project can be terminated for any reason. But please see below.
If client terminates project: Your non-refundable deposit is kept. In order to receive project files, social media account information, and website hard code made by KDP Design Solutions, you will be required to pay a one time transfer fee. KDP Design Solutions will also require you to submit a clause confirming that you are terminating the project. Once project is terminated, client is to start the process over again if they decide to work with KDP Design Solutions. This includes another non-refundable deposit.
If KDP terminates project: Your non-refundable deposit is kept. KDP Design Solutions will release all project files, social media account information and website hard code free of charge. Once project is terminated, if client is to work with KDP Design Solutions at a later date, a consultation call will be required and KDP Design Solutions will waive the deposit requirement.
Theft
If KDP Design Solutions discovers that work they've done but have not been released to client has been altered, copied, duplicated or blatantly stolen without completion of the contract, the contract, if still active will be terminated with no warning.
If KDP Design Solutions discovers that work they've done but have not been released to client has been altered, copied, duplicated or blatantly stolen without completion of the contract, KDP Design Solutions will be forced to send a cease and desist letter to former client's home, office (if applicable) and work place. Once letter is received it will be advised that former client remove all stolen content from public domains.
Failure to comply will result in legal action, where former client will be solely responsible for any legal fees incurred during the process.